Text Only All Routes Map

Temporary Fare Suspension – fares and passes will not be collected at this time.

Dial-A-Ride Paratransit

Transfort updates rider policies based on public safety guidance from the Centers for Disease Control and Prevention and the Federal Transit Administration.

Dial-A-Ride is a door-to-door paratransit service for individuals who, because of a disability, are prevented from using Transfort's fixed route system. Dial-A-Ride service meets minimum service requirements of the American’s with Disabilities Act of 1990 (ADA).
For Dial-A-Ride reservations and eligibility questions, please call 970.224.6066.

Dial-A-Ride Users Guide (PDF)

Dial-A-Ride guía - en español (PDF)


Eligibility & Application



Cancellation & Suspension Policies


Reasonable Modification Policy

If you would like to request a reasonable modification to Transfort or Dial-A-Ride’s policies, practices and/or procedures to assist in ensuring that our programs are accessible to individuals with disabilities, please send a request describing what is needed to use the service to transfortinfo@fcgov.com or call 970-221-6620. Transfort or Dial-A-Ride staff will use the following criteria to determine if a request is reasonable: 1) the request is not a fundamental alteration of the service; 2) the request is not a direct threat to the health or safety of others; 3) the request is not needed by the requester to use the service; and 4) the request does not result in undue financial or administrative burden.